Returns and Exchanges Our policy lasts 14 – 30 days depending on the circumstances. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange if the item is fine and you have just changed your mind. If the item is defective you can return this for a refund within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. We are unable to refund opened tins of paint as the goods are then not re-sellable. There are certain situations where only partial refunds are granted (if applicable):

• Any item not in its original condition is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 14 days after delivery